This stream is an extension of work already lead by the Nursing and Midwifery team and consolidates the approach to person driven care through optimising the four tranches of the Patient centred care roadmap through:

• Evidenced based multimodal education similar in format to a Beryl institute experience but localised to the South West context.
• Development of co-design principles working with our patients to design their experience and service requirements which is tranche three and four of the Person Centred Care roadmap.
• Implementation of Qualtrics to record and progress true CX/UX/PX through the development of PREM/PROMs and use of the information to change patient experience and outcomes.