Surat General Practice successfully renews national accreditation

Surat General Practice has been recognised for its commitment to quality and safety with renewed accreditation from Australian General Practice Accreditation Ltd (AGPAL).

South West Hospital and Health Service Acting Service Director Primary Care, Elly Richardson, said the accreditation showed the practice met national standards of care.

“I would like to congratulate Surat General Practice on receiving this honour,” she said.

“National accreditation reflects the hard work and quality of care provided at Surat.’’

Accreditation is achieved through a process of on-site assessment and audit where the practice must demonstrate satisfactory implementation of the Royal Australian College of General Practitioners Standards for General Practice (RACGP).

Accreditation must be renewed every three years.

“The staff have shown tremendous dedication to the task, which demonstrates their overall commitment to delivering quality healthcare to the Surat community,’’ Ms Richardson said.

“The standards include communication and teamwork, accountability and responsibility, information and health record management, delivery of respectful and culturally appropriate care, up to date equipment and services, and continuing education and training for staff.

“Our team at Surat works hard to ensure the services delivered reflect best practice, meet the changing regulatory environment, and place patients at the helm of their healthcare.

“Everyone at the practice plays a valuable role in working to meet the RACGP Standards.

“Award of accreditation is formal recognition of this work and of our compliance with benchmarked standards to improve the quality and safety of our services.”
Ms Richardson said this was a milestone year for the Surat General Practice.

“As well as renewing its national accreditation, the general practice soon would be moving into brand new premises in the new $820,000 Primary Health Care Centre nearing completion in the next month or so alongside the Surat Multipurpose Health Service,’’ she said.

Currently, the practice is located within the MPHS itself.

Ms Richardson said the new Primary Health Care Centre would provide the general practice with a reception area, three consultation rooms, a treatment room and staff room.

“Patients, staff and visitors also will benefit from a covered walkway linked to the existing multipurpose health service and full ramp access from the carparking area, providing safe and easy access to the relocated general practice,’’ she said.

Proud to be accredited: Surat General Practice staff – from left – Dr Geeth Weerasooriya, Practice Nurse Ann-Maree Attwooll and Administration Officer Debra Richardson.