Your health records may include:
- medical reports
- surgical or clinical notes
- test results
Your health records are either in an online database, as paper files, or a mix of both.
The records are the property of the hospital and are kept private and confidential. Sometimes your health records will get passed from one of your health care providers to another for your ongoing care.
Access health records
Viewing your health records
- Get the application form. You can ask an administration officer at a local facility or contact us:
- Governance and Information Officer
South West Hospital and Health Service
- Mailing address: PO Box 1006, Roma Qld 4455
Phone: 07 4624 1823
- Complete the form.
- Get proof of your identity – for example, passport, driver's licence.
- Make sure your proof of identity is certified as a true copy of the original document by a Justice of the Peace or Commissioner of Declaration.
- Send the completed form and proof of your identity by email or post to the Governance and Information Officer (see details above).
Viewing another person's records
If you need to get someone else's health records, use the same steps above. You may be asked to provide additional information. You'll need to have written permission from the person to access their records. It will need to be an original document and they'll need to sign and date it.
Access to health records isn't an automatic right. Sometimes we can't release records. If so, we'll contact you.
If you need help reading your hospital records, we can also arrange for interpreter services.
GP using your hospital medical records
After you've been in hospital, your GP may need your hospital records, scans, test results and other records. They use these for your ongoing care and treatment.
Find out what Information Eligible Health Practitioners can access on the Queensland Health website.
Choose to not let your GP see your records
Let us know if you don't want your GP to see your records. Call 13 HEALTH (13 43 25 84).