When you let us know if you're an Aboriginal or Torres Strait Islander person, or both, we may be able to support your needs better.
When you arrive at one of our hospitals, one of our staff will ask if you identify as an Aboriginal or Torres Strait Islander person, or both.
If you do, they'll ask if you'd like a liaison officer to attend your consultation with you. If you would, they'll arrange this.
If our staff don't ask you when you arrive, you can request a liaison officer at any time by asking a staff member.
Your doctor can also refer you to our health workers if you have an appointment booked at one of our facilities.
Our Aboriginal and Torres Strait Islander liaison officers are the link between our health services and the community. They:
- provide in hospital and outpatient support to patients and their families
- provide information about community services
- explain hospital services and procedures to patients
- refer patients to other Aboriginal and Torres Strait Islander support services
- visit Aboriginal and Torres Strait Islander patients in hospital
- visit Aboriginal and Torres Strait Islander outpatients in their homes
- provide support during admission, and ensure timely referral and follow up post discharge
- liaise between patients and hospital staff to improve communication
- provide culturally appropriate information to hospital staff
- ensure appropriate access to hospital services.
Our liaison officers provide both in hospital and outpatient services and are located in:
The liaison officers at these hospitals may visit you at your home if needed.
Our Aboriginal and Torres Strait Islander health workers:
- provide emergency first aid and clinical measurements including blood pressure, blood glucose monitoring and height and weight measurements
- provide medical and social home visits
- provide support with hospital services and explain hospital services and procedures to patients
- provide health education programs for individuals, families, schools and communities
- work with other health care teams to deliver programs and clinics to patients
- liaise with medical officers about medical advice and treatments.
Our health workers provide support in our hospital and outpatient services. Find out more about our Aboriginal and Torres Strait Islander health workers at:
Health Equity Strategy
Our Health Equity Strategy outlines our commitment to identifying and responding to the health needs of Aboriginal and Torres Strait Islander people. Find out more about our Health Equity Strategy.