Creating comfort and connection at Waroona

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waroona palliative care
The new dedicated palliative care room at Waroona MPHS

Summary

Waroona Multipurpose Service has enhanced its end-of-life care with the opening of a dedicated palliative care room featuring a newly donated cuddle bed and family space.  The new space reflects Waroona's commitment to compassionate, person-centred care and supporting families to create meaningful memories together when every moment matters.

Waroona Multipurpose Service has taken an important step in enhancing end-of-life care with the opening of a dedicated palliative care room, featuring a newly donated cuddle bed and family space designed to bring comfort, dignity and connection to residents and their loved ones.

The new room was officially opened at the start of August, thanks to the generosity of the Eastern Star Foundation, the Belinda McGowan Foundation and other supporters who helped bring the project to life.

Waroona MPHS Director of Nursing Kelly Smith said the addition of the cuddle bed had been a long-held aspiration for the service.

"When Bruce first approached me last year about the possibility of bringing a cuddle bed to Waroona, I was genuinely excited,” Kelly said.

“It had long been a dream of mine to see something like this available in our home because I know the profound difference it can make for residents and their families.”

More than just a piece of equipment, the cuddle bed allows loved ones to remain physically close during a resident's final days, providing opportunities for meaningful connection and treasured moments together.

"A cuddle bed represents dignity, compassion and connection,” she said.

It allows husbands and wives to lie beside one another, children to cuddle with their parents, grandchildren to climb in for one last story or quiet moment, and families simply to be together when every moment matters.

“Recognising that many families travel significant distances to Waroona and often spend extended periods by a loved one's side, the service has also created a dedicated family space.

“The area provides privacy, refreshments and a quiet place for reflection, helping families feel supported and welcomed during an emotional time.

"At Waroona, we believe that end-of-life care is about so much more than excellent clinical care. It is about creating an environment where families feel supported, respected and able to simply be together.”

The initiative reflects Waroona's commitment to person-centred care and acknowledges the important role families play in a resident's journey.

It also ensures staff can continue providing compassionate care while helping families create lasting memories with loved ones.

"This addition isn't simply about opening a room or introducing a new bed. It's about making a promise.

“A promise that every person who calls Waroona home will be cared for with dignity, compassion and kindness, and that no one should have to face the end of life alone," Kelly said.

Waroona Multipurpose Centre extends its sincere thanks to Bruce, the project's supporters, donors and staff whose generosity and dedication have created a lasting legacy that will benefit local families for years to come.