Join a CAN

Join a Community Advisory Network (CAN) or other activity to share your experiences and ideas with us.

Besides sharing your feedback, there are other ways you can share your experiences, local knowledge and ideas about how we can do better with us.

Join a CAN

Consumer and Community Advisory Networks (CANs) are groups that give suggestions to our Board.

Anyone can join these, you don't need any qualifications. We welcome all members of our community, including:

  • Aboriginal and Torres Strait Islander people
  • people with disabilities
  • people with culturally and linguistically diverse backgrounds
  • people with lived experiences.

There are currently 15 CANs based across the South West with each CAN also includes a member of the South West HHS Executive Leadership Team. These are linked to our facilities and consider a wide range of topics . They’re a great way for you to connect with other locals and work in partnership with us to improve our health services.

We also have a dedicated Mental Health CAN. Members of this CAN live across the South West and include people who use Mental Health services, have prior lived experience or are carers.

We're currently setting up an e-Youth CAN. The purpose of this CAN is to find out what health and wellbeing services are important to young people. In this CAN, we welcome input from young people willing to share what's important to them.

Being a member of a CAN means you can get involved in how your local facility can improve in areas such as:

  • patient experience
  • safety and quality
  • services
  • certain health issues.

Who can join

To join a CAN, you must be at least 16 years old.

You don't need qualifications, it helps, but isn't essential, if you:

  • have links with other health consumer or community groups
  • represent what the community thinks and needs in its health services
  • can say what patients, families and carers need, and what works best for them
  • understand the wider needs of other groups, including: people from culturally and linguistically diverse backgrounds; people with disabilities and Aboriginal and Torres Strait Islander peoples.

What you need to do

As a member of a CAN, you'll need to be available to attend meetings, contribute and work well with other members and our staff.

Each CAN meets at least 4 times a year and are also invited to join an annual forum for all CAN Chairs and available members to get together.

We currently hold most meetings online through Microsoft TEAMS, or in person.

The annual forum is ideally held on a face to face basis on rotation between Charleville, Roma and St George.

You may need to prepare for each meeting by reading documents emailed to you in advance.

How to join a CAN

If you'd like to join a CAN, please fill out the following application form, or print a copy and email it to us at:

Join other activities

On occasion, we also run activities such as discussions and workshops that might relate to particular services we provide.

Taking part in these also gives you the opportunity to share your suggestions with us and we welcome your input.

These are usually one-time events that are either face to face or online if face to face isn't available.

To find out more about our discussions and workshops, join our consumer register by filling out the application form or emailing us at

You may also want to ensure you follow us on Facebook to stay up to date with key community updates and activities.

Application form

You can use this form to apply to join one of our CANs, consumer register or other activities.

Required fields are marked with an asterisk (*).

Gender How do you identify yourself
Are you of Aboriginal or Torres Strait Islander descent, or both?
Do you need support to attend activities? *
If yes, please provide details on support that you require, for example, assistance with child care, disability support worker, interpreter. We'll contact you to discuss further.
Please share how you are familiar with our health service
If Other, please provide details.
What are your areas of interest? Please select all that apply
If Other, please provide details.
Which of the following ways of participation are you most interested in or would suit you best?
If Other, please provide details.

If you'd prefer to email us the application form, you can print it and email it to us at

Last updated: December 2022